Gary graduated from Tsinghua University in Beijing with a Master's degree in Computer Science and Technology. He also holds a PhD in Business Administration from the Macau University of Science and Technology (MUST), focusing on the application of big data technology and corporate governance. Gary possesses over 18 years of experience in information technology, information security, quality management, project management, and corporate governance. Presently, he serves as an Assistant Director in the IT department of a large listed company.

In terms of mediation qualifications, Gary is an accredited professional mediator, trainer, and assessor at the Institute. He is also a professional mediator accredited by Mainland, Hong Kong, and Macau. In 2023, Gary was successively appointed as a mediator by Dongguan Dongyi Commercial Mediation Center and Hetao International Commercial Mediation Center. Additionally, Gary holds the position of a guest lecturer at the Macao Institute for Tourism Studies and serves as an instructor at the Jiangmen Junior Science Academy.

Frances graduated from the University of Macau with a Bachelor's Degree in Chinese Law and earned a Master's Degree in Business Administration, specialising in Human Resources Management, from the Macau University of Science and Technology. With over 10 years of experience in human resources management and administration, she oversees administrative tasks, staff compensation and benefits, employee disputes, and possesses a deep understanding of corporate service requirements and operations, policy planning, human resources management, and training.

Regarding mediation qualifications, Frances holds professional mediator qualifications in Mainland, Hong Kong and Macau. She also serves as professional trainer and assessor. In May 2023, Frances was appointed as a mediator by the Dongguan Dongyi Commercial Mediation Center for a three-year term.

Christine graduated from Baruch College of the City University of New York, earning a Bachelor of Business Administration in Finance. She spent 20 years in New York and Los Angeles in the United States, holding management positions in accounting, tax, and analytical practices for Global 200 and Fortune 500 companies. Upon returning to Macau, Christine managed one of the world's largest live water entertainment companies for almost a decade. She now also serves as the Managing Director of the production company she founded.

Regarding her mediation qualifications, Christine is an accredited professional mediator in both Hong Kong and Macau. She holds the roles of a professional trainer and assessor at the Institute. Additionally, she serves as a council member of the Institute of Mediators in Hong Kong.

Rex graduated from the Macau University of Science and Technology with a Bachelor's Degree in International Tourism Management. He possesses extensive experience in departmental management within several internationally renowned listed corporations, with expertise in administration, employee disputes, and risk assessment. Rex is well-acquainted with the operational needs of corporate services, event planning, human resources management, and training.

In terms of mediation qualifications, Rex holds professional mediator qualifications in both Hong Kong and Macau. He is also a professional trainer and assessor at the Institute. Furthermore, Rex serves as a council member of the Institute of Mediators in Hong Kong.

Celia earned her Bachelor of Business Studies degree with a concentration in Accountancy and Finance from Massey University in New Zealand. Celia also holds a Master of Science in Quantity Surveying from the University College of Estate Management. Over the course of her career, she has held roles in Quantity Surveying, Project Management, and Cost Control.

Regarding her mediation qualifications, Celia is a professional mediator in both Hong Kong and Macau. Additionally, she fulfills the role of a professional trainer and assessor, underscoring her expertise in conflict resolution and her dedication to ongoing professional growth. Her leadership and commitment to the mediation profession are further evidenced by her position as the Secretary-General of the Hong Kong Institute of Mediators.